![]() I am trying to play a DVD on my new Dell Laptop which has Windows 8. On my old laptop I used to use Windows Media Player as it brought up the DVD straight away. However, when inserting the disk into the disk drive, it comes up with the InterActual Player; I have never used this program before so I am not used to the way it works, It says that there is compatibility problem with program and tells me to look online for help. I followed the information on the site I was directed to but nothing seems to work. It is a Pirates of the Caribbean film but is not the one listed on the site. I have also done a compatibility troubleshoot for the program but still no luck. How do I fix this problem? There is probably a problem within the computer itself in which it cannot play the DVD. If you click on the '?' At the top of the program then click 'system profiler' you can review the direct results the InterActual Player program was able to receive from your computer. When I did this, I noticed that one of the results was 'no DVD device found'. That is a problem with compatibility that cant be resolved unless you get an adapter program or outside portable DVD runner. Also the program was discontinued after 2008 and there hasn't been any updates, so it really just cant work on newer software. Windows 7 and Windows Server 2008 R2 SP1 RC helps keep your PCs and servers on the latest support level Windows 7 and Windows Server 2008 R2 SP1 RC helps keep your PCs and servers on the latest support level, provides ongoing improvements to the Windows Operating System (OS), includes previous updates delivered over Windows Update and incremental updates to the Windows 7 and Windows Server 2008 R2 platforms based on customer and partner feedback, and is easy for organizations to deploy a single set of updates.Windows 7 and Windows Server 2008. The Windows 7 SP1 package will help keep your PCs and servers on the latest support level The Windows 7 SP1 package will help keep your PCs and servers on the latest support level, provides ongoing improvements to the Windows Operating System (OS), by including previous updates delivered over Windows Update as well as continuing incremental updates to the Windows 7 platform based on customer and partner feedback, and is easy for organizations to deploy a single set of updates.Windows 7 SP1 will help you:- Keep your PCs supported. Hi There is no way that we can know how to respond to this issue. That feature on the DVD was created with an unknown process using unknown software? You might want to contact the establishment where you purchased the DVD for any support information. Hope this helps. If this post helps to resolve your issue, click the Mark as Answer or Helpful button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster. Ronnie Vernon Microsoft MVP Windows Desktop Experience. Hi There is no way that we can know how to respond to this issue. That feature on the DVD was created with an unknown process using unknown software? You might want to contact the establishment where you purchased the DVD for any support information. Hope this helps. If this post helps to resolve your issue, click the Mark as Answer or Helpful button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster. Ronnie Vernon Microsoft MVP Windows Desktop Experience. Windows 7 Interactual Player, free windows 7 interactual player software downloads.
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